Shipping
Welcome to Head to Toe USA’s shipping policy, designed to ensure smooth, reliable, and transparent shipping services. Please review the following information to understand how we handle your orders and deliveries within the United States.
Shipping Destinations
At this time, Head to Toe USA only ships to addresses within the United States, including Alaska and Hawaii. Unfortunately, we do not offer international shipping or shipping to U.S. territories.
Shipping Methods and Costs
We offer several shipping methods to accommodate your needs:
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Economy Shipping: Estimated delivery time is 5-8 business days. Shipping costs vary based on the weight of the products and the delivery location.
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Standard Shipping: Estimated delivery time is 3-4 business days. This option is available for an additional fee based on your order's total weight and shipping destination.
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Expedited Shipping: For urgent deliveries, the estimated delivery time is overnight-2 business days. Rates vary depending on location and package size.
Processing Time
All orders placed before 12:00 PM (EST) will be processed and shipped within 1-2 business days, excluding weekends and holidays. Orders placed after 12:00 PM will be processed the following business day. Please note that processing times may vary during peak periods such as holidays.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive an email with a shipping confirmation and tracking number, allowing you to monitor your order’s progress. Please allow up to 24 hours for tracking information to update.
Shipping Delays
While we aim to meet all shipping timelines, please be aware that unforeseen circumstances such as weather conditions, carrier delays, or public holidays may impact delivery times. Head to Toe USA is not responsible for delays caused by carriers or events beyond our control.
Incorrect Shipping Information
If an incorrect shipping address is provided at checkout, we are not responsible for lost packages. Please ensure that your shipping information is accurate before submitting your order. If you realize there’s an error, contact us immediately via our Contact Page.
Lost or Damaged Packages
In the rare event that your package is lost or arrives damaged, please contact us immediately via our Contact Page. We will work with the shipping carrier to resolve the issue as quickly as possible.
Shipping Policy Updates
We reserve the right to update or modify this shipping policy at any time. Please review this policy periodically for changes.