Terms of Service

Introduction

Welcome to the official website of "Head to Toe," an online platform dedicated to the sale of natural health and wellness products and the provision of informative content. The following terms and conditions (hereinafter referred to as "Terms") govern your use of this website, located at https://headtotoeusa.com, and any services provided through it, including purchasing our products and interacting with our customer service.

These Terms are in regard to "Head to Toe" (hereinafter referred to as "the Company"). By accessing or using the website, you, as the user (hereinafter referred to as "User" or "Customer"), acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as any updates that may be made from time to time.

General Terms of Use

  1. Acceptance of Terms
    By using our website, whether for browsing, purchasing products, or engaging with any content or services, you agree to these Terms in full. If you do not agree to these Terms, in whole or in part, you must refrain from accessing or using this website. The Company reserves the right to modify, alter, or update these Terms at its sole discretion at any time. Continued use of the website following any modifications to the Terms signifies your acceptance of the updated terms.

  2. Eligibility
    By using the website and making purchases, you affirm that you are at least 18 years old, or that you have the legal consent of a parent or guardian if you are under 18. You also confirm that you are legally capable of entering into a binding contract under applicable law and are using the website for lawful purposes.

  3. Changes to Website and Services
    The Company reserves the right to modify, suspend, or discontinue any aspect of the website or services at any time, including product availability, content, hours of operation, and equipment required for access. We shall not be held liable for any damages or losses resulting from such changes. It is your responsibility to regularly review these Terms to stay informed of any modifications.

  4. Intellectual Property Rights
    All content, design, text, graphics, logos, images, and other materials displayed on this website (collectively, "Content") are the property of the Company or its licensors and are protected by applicable intellectual property laws. No Content may be copied, distributed, modified, or used for any commercial purpose without the prior written consent of the Company. You agree not to infringe upon or violate the Company’s intellectual property rights or any third-party rights.

 

Product Purchase, Pricing, and Payment Terms

  1. Purchasing Products
    By placing an order through the website, you are making an offer to purchase the product(s) subject to these Terms. All orders are subject to availability, and the Company reserves the right to refuse any order for any reason. Prices are subject to change without notice, and such changes will apply to new purchases only, not existing orders.

  2. Product Descriptions and Illustrations
    The Company strives to ensure that all product descriptions and images on the website are accurate and up to date. However, we do not guarantee that the descriptions, images, or other content available on the website are error-free or entirely accurate. Any discrepancies between the product image and the actual product received will be resolved by referring to the technical specifications and descriptions provided on the website.

  3. Pricing and Payment
    All prices listed on the website are in U.S. dollars unless otherwise noted and any applicable taxes will be shown at check out. Payment must be made at the time of purchase via credit card, debit card, or any other payment methods accepted by the Company. The Company is not responsible for any additional fees imposed by your financial institution.

  4. Order Confirmation and Shipping
    Upon placing an order, you will receive an order confirmation email. This email does not signify acceptance of your order but acknowledges that we have received your request. Orders will be processed once payment is verified, and we will notify you if there are any issues, such as stock availability or payment clearance delays. Shipping fees will be provided at checkout, and any delays caused by external couriers or carriers will not be the Company’s responsibility.

Cancellations, Returns, and Refunds

  1. Order Cancellations
    Orders can only be canceled if they have not yet been processed for shipment. If you wish to cancel an order, contact our customer service team immediately. We reserve the right to cancel any order, in whole or in part, at our discretion, in which case you will be refunded for the canceled portion of the order.

  2. Returns and Refunds
    The Company offers a 14-day return policy, beginning from the date the product is delivered. To qualify for a return, the product must be unused, unopened, and in its original packaging. Products that are opened or damaged by the Customer will not be eligible for returns. To initiate a return, contact our customer service team to obtain a return authorization. The cost of return shipping is the responsibility of the Customer unless the product arrived damaged or defective.

Upon receipt and inspection of the returned product, a refund will be issued minus a restocking fee of 10%. Refunds may take up to 10 business days to process. The Company reserves the right to deny a refund if the returned product does not meet the return policy criteria.

Limitation of Liability and Disclaimer of Warranties

  1. Disclaimer of Warranties
    The website and all products and services available through it are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. The Company does not guarantee the accuracy, reliability, or completeness of the Content or the functionality of the website. The use of this website is entirely at your own risk.

  2. Limitation of Liability
    To the fullest extent permitted by law, the Company, its directors, officers, employees, and affiliates shall not be liable for any damages, losses, or claims arising out of or in connection with the use of this website, including but not limited to direct, indirect, incidental, punitive, or consequential damages. This includes damages arising from loss of use, data, profits, or goodwill, even if the Company has been advised of the possibility of such damages.

  3. Indemnification
    You agree to indemnify and hold harmless the Company, its affiliates, officers, directors, and employees from any and all claims, liabilities, damages, losses, or expenses, including reasonable attorney’s fees, arising from your use of the website, violation of these Terms, or infringement of any third-party rights.

Health and Wellness Disclaimer

The information and products provided on this website are intended solely for educational purposes and to promote general wellness. The statements made about the products sold on this website have not been evaluated by the U.S. Food and Drug Administration (FDA). These products are not intended to diagnose, treat, cure, or prevent any disease.

By using this website and purchasing products, you, the User, acknowledge and agree that:

  1. The health-related content on this website or received through communications with us, including but not limited to product descriptions and any wellness advice, is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified healthcare provider with any questions you may have regarding a medical condition.

  2. The products sold on this website are not approved by the FDA for any specific medical purpose, and the Company makes no guarantees regarding the efficacy or safety of the products beyond what is explicitly stated on the packaging.

  3. By purchasing and using products from the Company, you voluntarily assume all risks associated with their use and understand that individual results may vary. The Company is not responsible for any adverse effects or outcomes that may occur from the use of the products or information provided on the website.

Privacy and Data Security

The Company respects your privacy and is committed to protecting your personal information. Please refer to our Privacy Policy for more details on how we collect, use, and protect your information. By using the website, you consent to the collection and use of your information as outlined in the Privacy Policy.

Governing Law and Dispute Resolution

  1. Governing Law
    These Terms shall be governed by and construed in accordance with the laws of the United States and the State in which the Company operates, without regard to its conflict of law provisions.

  2. Dispute Resolution
    In the event of any dispute arising from or related to these Terms, the User agrees to first contact the Company to attempt to resolve the issue amicably. If such efforts fail, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, with the venue being in the state where the Company is located.

Miscellaneous

  1. Severability
    If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms shall otherwise remain in full force and effect.

  2. Waiver
    No waiver by the Company of any breach or default under these Terms shall be deemed a waiver of any prior or subsequent breach or default.

  3. Entire Agreement
    These Terms, along with the Privacy Policy and any other agreements explicitly referenced herein, constitute the entire agreement between you and the Company with respect to the use of the website and supersede any prior or contemporaneous understandings or agreements.

 

Contact Information

If you have any questions or concerns regarding these Terms or the website, please contact our customer service team on our contact page.